RETURN & EXCHANGE

RETURN & EXCHANGE

A STANDARD OF CARE, FROM US TO YOU.

At RYVE, every piece is designed with intention and produced with close attention to fabric, construction, fit, and finish.
We want your experience with RYVE to feel as considered as the product itself. If your order arrives with a manufacturing defect or has been damaged in transit, we’re here to make it right.

EXCHANGES

We offer a 7-day exchange window from the date of delivery.
Exchanges are accepted for products that arrive damaged or defective.
The product must be unused, unwashed and in its original condition, with all original tags and packaging intact.
Exchanges are subject to product availability.
If the same piece is unavailable, our team will assist you with the available options.

RETURNS

Returns are accepted only in cases where the product received is damaged or defective.
Once approved, the value of the returned product will be issued as a RYVE credit note, redeemable on our website.

NOT ELIGIBLE

Products cannot be exchanged or returned if they:
Have been worn, washed, altered or damaged after delivery
Are missing original tags or packaging
Show signs of use, improper care or handling
Are returned outside the applicable exchange window

A LITTLE ATTENTION GOES A LONG WAY.

To ensure a smooth experience, please inspect your order upon delivery and contact us within 48 hours if you notice any damage or defect.
Every RYVE piece leaves our hands after being carefully checked. We simply ask that the same care is taken when sending it back to us.